Privacy Policy

Effective Date: 12/10/2025
Last Updated: 12/10/2025

ShapeJourney (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the ShapeJourney mobile application (“App”) and related services. By using ShapeJourney, you agree to this Policy.

1. Information We Collect

We collect the following categories of information:

• Account Information:

  • Name, email address, password, and login credentials.

  • Subscription or payment details (handled securely by third-party processors, not stored by ShapeJourney).

• Body & Health Data:

  • Body measurements (weight, waist, hips, etc.).

  • Body fat %, lean mass, posture analysis.

  • Progress photos you choose to upload.

• Device & Usage Data:

  • Device type, operating system, crash logs.

  • App usage patterns and interactions (analytics).

• Optional Information:

  • Notes, habits, lifestyle inputs you decide to log.

2. How We Use Your Information

We use your information to:

• Operate and improve ShapeJourney’s features.

• Provide personalized analytics and recommendations.

• Remind you of measurements, check-ins, or progress updates.

• Process payments and manage subscriptions.

• Communicate with you (support, updates, optional offers).

• Comply with applicable laws and regulations.

We never sell your personal data.

3. Legal Basis for Processing

Depending on your location, we process your information under the following legal bases:

• Consent (GDPR, LGPD) – when you grant explicit permission (e.g., storing photos or medical records).

• Contract – to provide the service you signed up for.

• Legitimate Interest – for app improvement, security, and analytics.

• Legal Obligation – to comply with applicable laws.

4. Data Sharing

We may share your data in limited situations:

• Service Providers: With trusted third-party providers (payment processors, hosting, analytics).

• Legal Compliance: When required by law or court order.

• With Your Consent: If you export reports or share data with a healthcare professional.

We do not share your data for advertising purposes without consent.

5. Data Storage & Security

• Data is encrypted both in transit and at rest.

• Access is restricted to authorized personnel only.

• We apply industry-standard safeguards against loss, theft, or unauthorized use.

• In case of a data breach, we will notify affected users and authorities as required by law.

6. International Data Transfers

Your data may be processed outside your country of residence. When this happens, we implement safeguards such as Standard Contractual Clauses (SCCs) under GDPR or equivalent measures to protect your information.

7. Your Rights

Depending on your jurisdiction (EU, Brazil, California, etc.), you may have the right to:

• Access a copy of your data.

• Correct inaccurate or outdated information.

• Delete your account and personal data (“Right to be Forgotten”).

• Restrict or object to certain processing.

• Request a portable copy of your data.

• Opt out of sale of data (California).

To exercise your rights, contact us at support@shapejourney.com .

8. Data Retention

• We keep your data only as long as your account is active.

• You may delete your account at any time via the App settings.

• Upon deletion, data will be removed permanently (except when retention is legally required).

9. Children’s Privacy

ShapeJourney is not directed to children under 18. We do not knowingly collect data from minors. If such data is discovered, it will be deleted.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available in the App and on our website. If significant changes are made, we will notify users via email or in-app message.

11. Contact Us

If you have questions or requests about this Privacy Policy, please contact us:

Email: support@shapejourney.com
Company Name: Rio Insight Group
Address: Av. Valdemar Ferreira 168 - São Paulo, SP - Brazil